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Beware of Crypto.com

Paul O'Brien
Paul O'Brien
1 min read
Beware of Crypto.com

This is a follow up to my earlier post regarding Crypto.com locking me out of my account because they made a mistake, by paying a flat currency withdrawal twice.

In total my account was locked for 7 days, I had to chase them daily and the best I got was an email informing me that they were busy and if it was important I should email them again. this was obviously important

In total I sent them 7-8 emails, each one confirming I'd sent their money back and that I was still locked out of my account, I also asked them to compensate me for the inconvenience and their negligence.Their customer service is obviously overwhelmed and incompentent at the same time, but at least they highly apologies.

No Compensation For Me

I was lucky as I don't have that much in my Crypto account, I doubt I would have slept very well over the past week if I had say £40K invested.

Be warned - I am not saying this company is dishonest or fraudulent. They just seem overwhelmed at the moment, I'd recommend keeping your Crypto securely in a browser wallet or better still a cold wallet.

But DO NOT leave more than a few ££ in your Crypto.com account.

Crypto

Paul O'Brien

I like to write about Technology, expecially crypto, email and web apps. I Dislike Microsoft, slow internet and Facebook. New to the world of Crypto